FAQs

  • Payment methods that can be used are: Visa, MasterCard, American Express and PayPal. Cash on delivery as of now, is not available.

  • We are partnering with Stripe, that processes billions of USD annual, with its state-of-the-art fraud detection software, integrated security, and risk assessments, we feel confident enough to say that your payment is indeed safe.

  • Right now it is not possible, however we are planning on adding it going forward. If you believe you are the right person for us to partner with contact us directly!

  • In a world where everything would be perfect, we aim to fill our customers order and ship same day, however due to unforeseen events (Covid-19 being one) it may sometimes take a bit longer. Typically our timelines are:

    · USA: 6-8 business days

    · Canada: 7-10 business days

    · Europe: 7-10 business days

    · Australia / New Zealand: 10-20 business days

    · Other countries: 10-25 business days

  • Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination. Payment of these charges and taxes is the responsibility of the recipient.